Shipping policy

WHERE DO YOU DELIVER?

All over the place except the Russian Federation and the Republic of Belarus.

If you've got questions, please write us info@elenareva.com 

HOW LONG DO I HAVE TO WAIT FOR MY ORDER?

Typical we send the Order during 3 (three) business days. If any goods  were not available at the time of ordering, delivery may be up to 14 working days.

Please note that delivery time refers only to working days, excluding weekends, national and state holidays, force majeure.

We carry out delivery by local or international post services depending on the delivery address, at our discretion. 

TAXES AND DUTIES

All orders are DDU (Delivered Duty Unpaid). This means that your order may be subject to taxes/duties that are levied by the local customs office. All prices online are quoted free of any additional charges. We can not include this amount beforehand, because they are paid by the country goods delivery.

SHIPPING FEES

For free - orders over €450 in any country

Standard shipping cost - €25

GOODS RECEIPT

DHL, UPS and others delivery is carried door-to-door.  A Goods Receipt is confirmation that the goods ordered have been received by the requestor. Also, the goods shall be deemed delivered to the Buyer if the Buyer has allowed representatives of the above mentioned delivery services to leave the parcel at the door without the Buyer's presence. The risk of not receiving package in this case is the responsibility of the Buyer.